Dmitry Shevelenko: Consumer AI usage has plateaued, revenue is a more reliable metric than user numbers, and the gap between AI capabilities and consumer behavior hinders growth | Big Technology

Key takeaways

• Consumer AI application usage has stabilized, indicating a potential plateau in market growth.
• Revenue is seen as a more reliable metric than user numbers for evaluating tech companies.
• Perplexity’s ARR has doubled, showcasing strong user engagement and value creation.
• Human curiosity is crucial for maximizing AI’s potential and innovation.
• AI advancements are not fully utilized by consumers, suggesting a need for better education.
• Novelty in AI can boost awareness but may not sustain long-term user engagement.
• AI tools are increasingly used for work-related tasks, enhancing productivity.
• The gap between AI capabilities and consumer behavior is a barrier to growth.
• Apple’s acquisition of AI-focused companies like Perplexity could strengthen its product development.
• The AI industry needs to focus on educating users about current capabilities.
• AI accuracy is vital for effective information retrieval and search functions.
• The industry’s growth is hindered by consumer behavior not adapting to AI advancements.
• AI’s economic productivity relies on accurate and high-quality data sources.
• Novelty spikes in AI usage can lead to a reduction in sustained engagement.
• The potential of AI tools is constrained by the level of human curiosity and agency.

Guest intro

Dmitry Shevelenko is Chief Business Officer at Perplexity, where he leads all aspects of the company’s business growth and oversees the development of the AI answer engine…