By Business Wire
Publication Date: 2026-03-18 00:36:00
Coupang Intelligent Cloud (CIC) allows company to innovate with AI faster, deliver for customers
SEATTLE, March 18, 2026–(BUSINESS WIRE)–Coupang, a U.S.-based technology leader, announced at the NVIDIA AI Conference & Expo today that its collaboration with NVIDIA has helped Coupang create an “AI factory” which is accelerating new innovations across the company’s e-commerce logistics and delivery services.
The collaboration leverages the Coupang Intelligent Cloud (CIC) system, launched in July 2025, and NVIDIA DGX SuperPOD to create a self-service AI ecosystem that allows engineers and other data experts to test and build new models quickly across Coupang’s global organization, including engineering teams in Seattle and Mountain View, Calif.
Coupang is also supporting NVIDIA as a launch partner for Dynamo, the open source software for agentic inference that delivers unmatched scale, efficiency and speed.
Coupang currently uses AI models to predict everything from the most efficient way to stock fulfillment centers to optimizing delivery routes for customer orders. The use of CIC has helped accelerate these outputs. For example, AI models created with CIC have improved fulfillment center scheduling and bin packing significantly, with graphics processing unit (GPU) utilization increasing from 65% to 95%.
“Coupang’s business is…
