Context Summaries and Suggested Replies – a Deep Dive into Cisco’s AI-Powered CX Features

Context Summaries and Suggested Replies – a Deep Dive into Cisco’s AI-Powered CX Features

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CX Today’s Tom Wright hosts Cisco’s Sudarshan Dharmapuri. In this session we discuss the following:

1) How AI is driving Cisco’s CX strategy
2) New features including context summaries and suggested…

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