CI&T research highlights a clear disconnect between consumer expectations and retail reality when it comes to AI – Retail Technology Innovation Hub

CI&T research highlights a clear disconnect between consumer expectations and retail reality when it comes to AI – Retail Technology Innovation Hub

By Staff WriterStaff Writer
Publication Date: 2025-12-01 06:16:00

RTIH AI in Retail Awards

RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by 3D Cloud and EdTech Innovation Hub.

This is now open for entries. The deadline for entries is Friday, December 5th. Participation is free and possible in several categories.

Check out the categories and registration forms here.

As we experience an omnichannel digital transformation revolution, AI tools are reshaping the omnichannel game, from personalizing the customer experience to optimizing inventory, gaining insights into consumer behavior and improving the human element in the retail business.

As 2025 will be the year that AI, and in particular Gen-AI, sheds the “hyped” label and becomes integrated into retail business processes, our newly launched awards recognize global technology innovation in a fast-paced omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our winners in 2025 will be those companies that not only…