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Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid…
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https://www.computerworld.com/article/3578806/ciscos-new-ai-agents-and-assistants-aim-to-ease-customer-service-headaches.html
Juneteenth, celebrated on June 19th, is a day that commemorates the emancipation of enslaved African Americans in Galveston, Texas, on…
Access to this page has been restricted because it is suspected that automation tools are being used to navigate the…
Cisco’s Duo has partnered with Badge to enhance its security measures and implement a seamless multi-factor authentication system that is…