Cisco’s ANZ chief says AI customers are demanding proof of returns | iTWire

Stefan Leitl says financial scrutiny is increasing as organisations move AI into everyday work. His examples point to practical task automation, while governance and control over infrastructure remain central to expansion.

Australian and New Zealand customers are increasingly demanding evidence of the financial return from AI, according to Cisco regional chief Stefan Leitl (pictured), who says use cases are emerging while the picture of their true return on investment is still developing.

Speaking with iTWire at Cisco Live in Melbourne, Cisco’s vice president and general manager for Australia, New Zealand and the Pacific Islands described growing pressure from customers’ financial decision-makers to demonstrate results.

Leitl said organisations are getting better at breaking a programme of work into individual tasks, deciding which AI can help with, and connecting that automation to the business objective.

Finding value in everyday tasks

Leitl cited HammondCare’s…