By Joseph Gabriel Lagonsin
Publication Date: 2026-10-21 08:30:00
Cisco has published UK research showing that 65% of IT professionals say their organisation’s observability costs exceeded its infrastructure or operational costs this year. The findings are based on a survey of 300 UK IT operations and engineering professionals.
The data points to growing pressure on technology teams as companies collect and analyse large volumes of telemetry data to monitor applications, networks and systems. Half of UK respondents said their organisation had faced unexpected costs linked to telemetry data, while 55% said significantly higher-than-expected bills put more strain on operations than a high baseline cost for ingesting and storing data.
Observability tools help IT teams track the health and performance of digital systems and investigate incidents. Cisco’s figures suggest the cost of gathering and retaining that data has become a more prominent issue for organisations, particularly as they add more complex software and AI-based…
