Cisco IQ is generally available. Here’s what that actually means.

We’ve fused 40 years of Cisco expertise with agentic intelligence to help IT leaders move from reactive firefighting to proactive resilience. 

The AI era did not arrive with a warning. It arrived mid-cycle, mid-budget, and mid-transformation, landing squarely on infrastructure that was never designed for it.

I know this because I lived it. Running a services organization at scale, I watched brilliant engineers spend most of their time on work that should not have existed. Pulling data from dozens of systems before a single customer conversation. Re-explaining environment context to engineers who should have already known it. Responding to outages that had visible signals which nobody caught in time.

That is what Cisco IQ was built to change.

The Problem 

Over 40 percent of outages start as misconfigurations nobody caught in time.

Sophisticated actors do not need a novel exploit. They are going after aged infrastructure organizations knew about and did not prioritize….