By Robin-Leigh Chetty
Publication Date: 2026-10-08 08:05:00
Last month, State Information Technology Agency (SITA) hosted GovTech 2026 in KwaZulu-Natal. One of the biggest themes for the three-day long event was how government needs to quickly transition from the planning stage to delivery when it comes to digital transformation.
In order to make this happen, AI is seen as the technology to unlock delivery, but according to Cisco South Africa’s general manager, Smangele Nkosi (pictured above), trust will prove pivotal.
Here, Nkosi looked at the Progress Tracker that SITA announced during GoveTech 2026, which is designed to measure delivery across sovereign cloud, AI governance, interoperability, cybersecurity, and connectivity.
“From what we’ve seen, AI delivers the best results when two key factors are in place: resilient infrastructure on which it will be based, and stakeholder trust and confidence in safety. These elements are fundamental in moving AI from pilot projects into public services, where the benefits…
