By Nick Whigham
Publication Date: 2026-05-25 21:53:00
Commonwealth Bank boss Matt Comyn warned that major disruption to the workplace could not be avoided with the rise of new agent AI technology. The lender is advancing the use of AI, investing $2.4 billion annually to develop the bank’s technology.
It was arguably the most aggressive company to experiment with AI and replace human workers with the technology. Despite some very public issues, Comyn said employers like the Commonwealth Bank – which employs around 55,000 people – had a duty to be honest about the changes taking place.
As the CBA hosts its first-ever Accelerate AI conference starting today, the CEO said it is committed to “re-skilling pathways… and supporting people with dignity as their roles change or end.”
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