Optus outage: Government announces review

Optus outage: Government announces review

Optus says it will “fully co-operate” with both reviews. “As a critical infrastructure provider, we understand how important it is to ensure continuity of service and any lessons learnt are likely to be helpful for both Optus and others in our industry,” the telco’s vice president of regulatory and public affairs Andrew Sheridan said. Lines … Read more

Optus outage: Government announces review

Optus outage: Government announces review

Greens Senator Sarah Hanson-Young said there was a need to understand how Australia’s second-largest telecommunications service let this failure happen. “This is not a small matter and the parliament will have to look at what Optus can and should be doing, what they knew, how this failure happened and there needs to be … consequences … Read more

Government pledges review into network collapse

The federal government will launch a review into the massive Optus outage yesterday that left millions of Australians without phone or broadband coverage. More than 10 million Optus customers were caught up in the network collapse, while hospitals, banks, and government departments were also affected. “It is critical that industry and government take stock following … Read more

Government launches review into Optus outage; High Court rules indefinite detention is unlawful

Government launches review into Optus outage; High Court rules indefinite detention is unlawful

Australian Strategic Policy Institute cyber, technology and security director Alex Caples says it’s “fairly clear” that the Optus outage wasn’t caused by a cyberattack. Speaking on ABC radio this morning, she said it seemed unlikely that was the cause behind the massive outage which left millions unable to use their mobiles or connect to the … Read more

Government to launch review into Optus outage

Government to launch review into Optus outage

Video: Government to launch review into Optus outage Government to launch review into Optus outage We’re sorry, this feature is currently unavailable. We’re working to restore it. Please try again later. Dismiss Skip to sections navigationSkip to contentSkip to footer The Federal Government will launch a review into yesterday’s Optus outage, which brought mobile and … Read more

Government launches review into Optus outage; High Court rules indefinite detention is unlawful

Government launches review into Optus outage; High Court rules indefinite detention is unlawful

The High Court has ruled locking people in immigration detention indefinitely is illegal in a decision that overturns a 20-year-old precedent and could lead to the release of dozens of stateless detainees. The successful challenge was brought by a plaintiff with the pseudonym NZYQ – whose visa was cancelled because he was convicted of child … Read more

Compensation and inquiry on the cards after Optus crash

Compensation and inquiry on the cards after Optus crash

More than 10 million Optus customers and businesses were thrown into disarray on Wednesday after the telco’s network dropped out about 4am, preventing people from connecting to the internet or making or receiving calls. It took more than 12 hours before services were eventually restored. There are calls for the company to explain why the … Read more

Optus outage prompts South Australians to be prepared during bushfire season

Optus outage prompts South Australians to be prepared during bushfire season

Share Tweet Share Share Email Amidst the disruptions caused by the recent Optus network outage, authorities are seizing the moment to stress the importance of being prepared for bushfire season, highlighting the necessity for South Australians to have reliable access to emergency information, even when standard communication channels are down. State Duty Commander Ray Jackson … Read more

Optus CEO says telco will not refund 10 million customers for outage, still can’t explain what exactly went wrong

Optus CEO says telco will not refund 10 million customers for outage, still can’t explain what exactly went wrong

Optus Chief Executive Officer, Kelly Bayer Rosmarin, says the telco giant will not be refunding the millions of Australians that suffered through a 14-hour outage on Wednesday. More than ten million customers were left without phone or internet access for most of the day after the services of Australia’s second biggest telecommunications company completely collapsed. Ms Bayer … Read more

Optus outage prompts calls to force telcos to switch customers onto other networks when one fails

Optus outage prompts calls to force telcos to switch customers onto other networks when one fails

The major Optus outage has prompted calls for the federal government to compel telecommunications companies to allow customers to use other networks when one fails. Key points: Customers and telecommunications experts are questioning why Optus customers could not switch to another carrier during the outage The federal government is working on switching customers to other … Read more