Broadcom Introduces Accelerate Program to Improve Customer Satisfaction

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Broadcom Inc. has announced its Accelerate program, which aims to enhance service levels for a wider range of Broadcom software solutions through single-vendor distribution agreements. Partners in the Accelerate program will provide technical support, personalized assistance, training programs, and value-added services to help customers maximize the value of their Broadcom software investment. The program now includes expanded support for Symantec enterprise software, mainframe software, and cybersecurity solutions for Broadcom customers, provided by regional distributors in North America, Latin America, Europe, and emerging markets.

Cynthia Loyd, vice president of Global Commercial and Partners Sales at Broadcom, emphasized the importance of delivering top-tier customer experiences through innovative models like the Accelerate Program. This program will help ensure superior service and support for customers at every stage of their journey. Partners participating in the Accelerate program will have the opportunity to differentiate themselves, strengthen client relationships, and provide increased value through their knowledge of Broadcom solutions and the ability to offer specialized services.

Broadcom is committed to increasing investments in training and enablement for distribution partners to provide the highest level of customer care and support. The company also plans to expand the Accelerate program to the Asia Pacific and Japan regions, as well as include the Carbon Black cybersecurity portfolio in the future.

For more information about the Accelerate Program, readers can refer to Cynthia Loyd’s blog post. Broadcom Inc. (NASDAQ: AVGO) is a global technology leader specializing in semiconductors, enterprise software, and security solutions. The company’s product portfolio caters to critical markets such as cloud, data centers, networking, broadband, wireless, storage, industrial, and enterprise software. Broadcom is headquartered in Palo Alto, CA, and aims to deliver best-in-class solutions to customers of all sizes through innovative programs like the Accelerate Program.

The press release also provides contact information for press inquiries, including Eloy Ontiveros from Broadcom Global Communications. Additionally, trademark information for Broadcom, including the Pulse logo, is outlined in the release. Readers can visit the Broadcom website for more information about the company’s products and services.

In summary, Broadcom Inc. has introduced the Accelerate program to enhance service levels for a broader range of Broadcom software solutions through regional distributor partnerships. This program aims to provide customers with top-tier support, personalized assistance, and value-added services to maximize the value of their software investment. Partners in the program will benefit from the opportunity to differentiate themselves, strengthen client relationships, and provide specialized services. Through the Accelerate program, Broadcom is committed to delivering best-in-class customer experiences and expanding its reach in key markets.

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https://www.globenewswire.com/news-release/2024/05/17/2884246/19933/en/Broadcom-Announces-Accelerate-Program-to-Deliver-Enhanced-Customer-Experience.html