Birmingham council had no understanding of its Oracle system

Council officers heading up a disastrous Oracle implementation that left Europe’s largest local authority unable to manage its finances lacked an understanding of the cloud-based solution they had chosen to buy.

Birmingham City Council went live with Oracle Fusion – a cloud-based ERP, finance, and HR system – in April 2022. The authority has since been unable to provide compliant financial management and now plans to reimplement the product.

The estimated total cost has gone from around…