Amazon Web Services has launched Amazon Connect Health, a new AI platform designed to automate administrative work for healthcare providers, including patient verification, appointment scheduling, documentation, and medical coding.
AWS described Amazon Connect Health as its first purpose-built solution for healthcare providers. The launch targets a familiar healthcare problem: staff spending too much time on administrative work instead of patient care.
In AWS’s launch announcement for Amazon Connect Health, the company said staff at large health systems can spend up to 80% of call time manually compiling patient information across fragmented tools.
What Amazon Connect Health does
Amazon Connect Health is built on Amazon Connect and is designed to work with electronic health record systems already used by providers. AWS said the platform can help with patient verification, appointment management, medical…
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