By @jackaldane
Publication Date: 2025-11-19 11:45:00
The Australian Public Service (APS) has outlined how it will maximize artificial intelligence to deliver better services to citizens in a new plan.
The government stressed the need to adopt AI safely and responsibly so that “all Australians” see the benefits, calling the roadmap “ AI Plan for the Australian Public Servicewould “improve the public sector’s AI readiness” with the aim of creating “faster, more consistent government services, improved policy advice and a more capable workforce.”
It also aims to increase efficiency and productivity in public services by “significantly increasing the use of AI in government.”
“Only as we increase AI maturity can we expect this technology to deliver meaningful productivity improvements,” the plan states.
The plan outlines how the public service would make the most of AI based on what it described as “adaptive and…


