By Amazon Web Services
Publication Date: 2025-12-10 15:30:00
As government agencies modernize their infrastructure and deploy on AWS GovCloud (US) Regions, they face a fundamental challenge in maintaining visibility and performance across the entire user-to-application journey. Digital services have evolved beyond centralized locations to enable flexible, scalable operations that better serve citizens and support remote work capabilities. Applications are now distributed across both cloud and on-premises infrastructure, while users connect from offices, homes, and mobile devices.
When citizens use government websites or staff connect to business-critical applications, these interactions travel through multiple networks, internet service providers (ISPs), content delivery networks (CDNs), and third-party services that agencies don’t directly control. When connectivity problems arise, the root cause could be anywhere along this complex path. Yet government IT teams remain responsible for quickly diagnosing and…
