Amazon is rolling out texting for Alexa for Shopping, its AI shopping agent, starting with invited US customers. It can find products, place orders and track prices by text. Sponsored products can show up in its replies, free to advertisers for now.
Amazon is letting shoppers text its AI shopping agent, Alexa for Shopping, which can search for products, compare them and place orders for them, the company said on Friday. The feature is starting with a small group of invited US customers, with millions more to get access in the coming weeks.
Customers who opt in get a contact called “Alexa Shopping.” They can text a request, such as needing more dog food, or send a photo of a recipe or an outfit, and the agent texts back with options. It buys with the customer’s approval, or automatically when a price hits a target they set.
It can also track price drops, reorder past purchases and check on packages. Amazon says a conversation started by text will carry…
https://thenextweb.com/news/amazon-alexa-for-shopping-text-message-agent
