Amazon Connect launches additional APIs to update and delete cases and related case items – AWS

Amazon Connect launches additional APIs to update and delete cases and related case items – AWS

Amazon Connect now provides APIs that allow you to delete cases, case comments, undo contact associations, and remove service level agreements (SLAs) from cases. These new capabilities enable you to programmatically remove sensitive…

Article Source
https://aws.amazon.com/about-aws/whats-new/2025/07/amazon-connect-apis-update-delete-cases-items/