New no-code capabilities enable business teams to rapidly deliver sophisticated AI-powered customer experiences without engineering bottlenecks, combining the flexibility of agentic AI with the reliability enterprises demand.
NLX (nlx.ai) is joining Amazon Connect, accelerating the value customers get from Connect’s agentic AI solution. NLX brings sophisticated conversational AI capabilities, and through this acquisition, you can now deploy AI-powered customer experiences in Connect in weeks rather than months without sacrificing the control and reliability your enterprise demands. With NLX’s no-code canvas, your business teams can design and launch intelligent self-service experiences in Connect without waiting on engineering resources. You get the flexibility to deliver personalized interactions that nurture customer loyalty across every channel.
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