Airports are using AI to handle growing global passenger traffic

Airports are leveraging passenger flow, baggage tracking and predictive maintenance technologies to improve efficiency and the experience.

With global air passenger traffic expected to reach 10.2 billion in 2026, up 3.9 percent year-on-year, significant investments have been made to improve airport infrastructure and operational efficiency and leverage artificial intelligence to achieve this.

Working with data published by Airport Council International, aTo meet increasing demand, airports are relying on the increasing use of AI.

According to analysts and experts at the Airport AI Exchange event this month, AI is now being embedded into airport workflows to reshape everything from passenger flow management to airside maintenance, cybersecurity, lost baggage and improving the on-site and virtual customer experience.