AI Drives ThredUp’s 32% Growth in New Customer Volume | PYMNTS.com

AI Drives ThredUp’s 32% Growth in New Customer Volume | PYMNTS.com

Artificial intelligence (AI) is at the core of ThredUp’s strategy, driving growth and improving customer engagement. New customer volume rose 32% year over year, according to CEO and Co-Founder James Reinhart, and AI has played a pivotal role.

By focusing on AI, clothing reseller ThredUp is offering a more personalized and convenient online thrifting experience that aligns with consumer expectations.

Accelerating Growth

“We’ve made substantial progress in reaccelerating growth…

Article Source
https://www.pymnts.com/earnings/2025/ai-drives-thredups-32-growth-in-new-customer-volume/

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