You’ve been thinking about digital transformation for years. Maybe you’re even somewhere down the path of transforming your organization. And now there is this AI thing that looks real, even if you were skeptical at first. Does this mean you need two transformations? And then another one when quantum computing comes around? Do you need to shift the course of your current transformation? Or is it all just so overwhelming that you’re tempted to wait it out and let the next crop of executives in your company figure out what to do?
These questions would be easier to answer if we agreed on what digital transformation is and perhaps on what AI’s business implications will be. There’s no consensus, but let me give some definitions we can work with.
Digital transformation is the process of bringing digital technologies, practices, and ways of thinking into an organization. A digitally adept organization provides a superior customer experience through…
https://aws.amazon.com/blogs/enterprise-strategy/ai-and-digital-transformation/
