AI Adoption Surges: Companies Expect 171% ROI as Half Already Deploy AI Agents

PagerDuty (NYSE:PD) has released a survey revealing significant adoption of artificial intelligence in business operations. The study, covering 1,000 IT and business executives across multiple countries, shows that 51% of companies are already using AI agents, with 86% expected to be operational with AI agents by 2027.

Key findings include:

• 63% of companies have fully integrated generative AI (GenAI)
• 62% expect over 100% ROI from…