Actualising Agentic AI: Insights from RingCentral’s VP of Product Marketing

Actualising Agentic AI: Insights from RingCentral’s VP of Product Marketing

The rapid evolution of AI is reshaping the UC sphere like never before.

Already, all the big players have AI-enabled or AI-assisted features in their suite of products that pass on efficiency boosts to their customers.

Yet, the AI race is not over. Just like generative AI was the topic of discussion in 2024, 2025 is coalescing around a new form of AI: Agentic AI.

“This [Agentic AI] is an absolute focus for us,”

John Finch, Global VP Product Marketing…

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