In Pegasystems’ world, giving end users license to prompt agents can lead to trouble, except for research and summarization.
The latest agentic AI features for Pega’s Infinity software suite give the prompting power to developers building the agents for users. Developers can use prompts, documentation, descriptions of automation goals, source code and videos of RPA processes to build workflow apps in Blueprint, Pega’s agentic AI designer.
While other vendors such as Salesforce,…
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https://www.techtarget.com/searchcustomerexperience/news/366625157/Pegasystems-expands-agentic-AI-for-business-automation
