Introducing the next generation of Amazon Connect: AI-powered interactions that strengthen customer relationships and improve business outcomes | Amazon Web Services

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Introducing the next generation of Amazon Connect: AI-powered interactions that strengthen customer relationships and improve business outcomes | Amazon Web Services

In boardrooms across industries, executives are facing a critical question: “How are you using AI to accelerate the business while reducing costs?” For customer experience leaders, AI offers a transformative opportunity to convert…

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https://aws.amazon.com/blogs/contact-center/introducing-the-next-generation-of-amazon-connect/

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