Cisco’s AI agents for WebEx aim to improve customer service

Cisco’s AI agents for WebEx aim to improve customer service

For Immediate Release
2025-03-17 13:07:00

The Webex AI Agent, slated to be available at the end of this month, should make customer service calls smoother by using AI alongside human agents. The goal is to reduce wait times and use intelligent ways to resolve issues.

Article Source
https://www.computerworld.com/article/3846753/ciscos-ai-agents-for-webex-aim-to-improve-customer-service.html