Why You Should Archive Emails in Transit with Mail Manager Instead of at the Mailbox | Amazon Web Services

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Amazon Simple Email Service (SES) Mail Manager was developed to address the common “PST file problem” that arises from user-side mailbox-based archiving. PST files, often used for archiving emails locally, are prone to corruption, lack consistency in retention policies, and can be easily moved outside of IT controls. In response to customer feedback, Mail Manager offers features for consistent email retention, flexibility in archiving decisions, and easy access within the SES console.

The archiving feature of SES Mail Manager captures and retains all emails passing through the service, not just those in user mailboxes, ensuring comprehensive compliance with retention policies. This eliminates the need for external tools and simplifies the archiving process for organizations. Mail Manager offers flexible options for archiving messages to an S3 bucket or a managed file with adjustable retention settings. The solution covers both application-to-person (A2P) and person-to-person (P2P) emails, ensuring unified policies and retention options.

Pricing for Mail Manager is consumption-based, with fees for ingested, indexed, and retained data per month. The solution allows for automation workflows through S3 triggers and encourages a balanced approach between managed archive and S3 storage for different email types. Mail Manager’s robust archiving approach expands the scope of captures mail without the need for additional adapters or plugins.

To experience the benefits of a centralized email archiving solution, users can start a free trial of Mail Manager on the SES website. The platform offers scalability, reliability, and cost-effective archiving without the vulnerabilities of user-managed file systems. In case of inquiries or need for guidance, users can reach out through SES forums or the blog comments for assistance from the AWS team.

Contributing authors to the development of Amazon SES Mail Manager include Toby Weir Jones, Brett Ezell, and Zipper, who bring diverse expertise in product management, solutions architecture, and AWS services. Their innovative approach to email solutions aims to enhance performance and user experience within the widely used Amazon SES platform.

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https://aws.amazon.com/blogs/messaging-and-targeting/email-archiving-with-mail-manager-why-to-archive-in-transit-vs-at-the-mailbox/