Why Microsoft Teams Is Becoming Healthcare’s Digital Nerve Centre

Healthcare keeps being asked to do the impossible: expand patient access, deliver more personalised care, tighten security, and cut costs, all while protecting sensitive medical data. In that environment, Microsoft Teams in healthcare has shifted from a handy messaging tool into the backbone of how modern health systems collaborate.

It’s where virtual visits occur, care teams coordinate, and administrators maintain the system. Yet too often, CIOs discover that a poorly governed platform can stall adoption, frustrate clinicians, and put patient data at risk.

The opportunity is real. Providers using Teams as their secure digital front door are streamlining patient flow, reducing no-shows, and empowering staff with data and AI at their fingertips. At Amgen, CIO Mike Zahigian calls Microsoft Copilot inside Teams “the gift of time; every bit of time matters because it means getting medicines to the people who need them.”

To achieve those…