Why intelligent IT teams should solve device management before choosing AI

Why intelligent IT teams should solve device management before choosing AI

By Francis Osifo
Publication Date: 2025-11-21 16:00:00

While AI dominates the headlines, smaller companies are grappling with a less glamorous but equally critical problem: managing hundreds of devices in dozens of countries with limited internal IT resources.

According to Salesforce, AI budgets have nearly doubled in recent years, and CIOs are devoting 30% of their budgets to agentic AI. However, for companies with 500-1,000 employees, AI is not a priority. Instead, they have a less sexy but more pressing concern: managing the issuance, use and return of work devices like computers, smartphones, monitors and Yubikeys.

Even in an office environment, things can get chaotic with a team of IT professionals having to monitor hundreds of assets, often using cumbersome solutions like Excel spreadsheets. A further layer of complexity is added for companies where colleagues from all over the world work. You’re faced with a logistical nightmare, having to sort out customs duties, manage dozens of different suppliers,…