The insurance industry is undergoing a transformation similar to the digital overhaul that banking experienced a decade ago. AI adoption has evolved beyond theoretical discussion and proof-of-concept pilots to real-world implementation, impacting every part of the value chain – from underwriting and claims processing to fraud detection and customer service.
Insurers are beginning to realise a fundamental truth: AI will not replace people, but companies that leverage AI effectively will…
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https://www.maddyness.com/uk/2025/04/16/why-ai-is-essential-and-exciting-for-the-insurance-industrys-future/