A recent password reset email from ShareFile (a Citrix company) put some users on edge, questioning both the emails legitimacy and why the reset.
Very seldom do we ever get a “please change your password” email from a cloud vendor; unless…
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https://blog.knowbe4.com/when-does-a-legitimate-password-reset-email-feel-like-a-phishing-attack-just-ask-citrix-users