By @iTnews_au
Publication Date: 2026-04-01 19:39:00
WaterNSW is committed to making greater use of generative AI in its operations, with application development and customer engagement as a top priority.
WaterNSW’ Leeanne Chau.
The water authority, which manages NSW’s extensive water supplies in dams and other catchment infrastructure, recently completed a major project to transition customer transactions from predominantly paper-based to digital.
Speaking at a Pega Innovate event in Sydney…
