Warning issued over text scam pretending to offer Optus outage compensation

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The National Anti-Scam Centre, or Scamwatch, has posted an image of the scam in which a text, pretending to be from Optus, encourages recipients to click on a link where they can purporting apply for compensation from the telco.

“Hi there, we apologise for yesterday’s network outage,” the malicious text reads.

A scam targeting Optus customers following the network outage.
Scamwatch has shared an image of the scam doing the rounds following yesterday’s Optus network outage. (Scamwatch)

”We are offering compensation for all customers impacted. Apply here.”

Scamwatch warned against clicking on the link, telling anyone who receives it to ignore and delete the message.

“If you receive a message like this, it’s a scam,” it said.

“There’s no compensation on offer. Don’t click the link. Ignore and delete.”

Optus is experiencing a major outage.
Optus is yet to commit to compensation for customers affected by the major outage. (Dominic Lorrimer)
Scamwatch has issued a warning over pop-up ads like this one for water bottles.

Popular water bottles used to lure users in new social media scam

Optus has come under increasing pressure to offer its millions of customers compensation for yesterday’s network outage.

The outage prevented customers from using phone and internet services and had a significant impact on health and emergency providers, including triple zero.



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