Few AI questions bother me as much as: “How do we get our users to trust AI”? (as if it’s users that have the problem, and not our AI systems). Newsflash: users distrust AI for all kinds of valid reasons, such as:
- A consistent media flood of sensational hallucinations from the big AI chatbots.
- Widespread fear of job loss, especially due to lack of proper communication from leadership – and relentless overhyping of “digital teammates.” (this would require…
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https://diginomica.com/want-better-llm-results-then-its-time-ai-evaluation-tools-learning-galileos-rag-and-agentic-metrics