The Gist
- Beyond customer service. Voice AI is already embedded in daily life, with new applications set to drive business growth and enhance CX.
- Choosing the right provider. A vertical segment breakdown highlights leading voice AI vendors and their strengths in customer service.
- The next five years. Rapid innovation across multiple sectors makes bold market projections for voice AI adoption increasingly realistic.
Editor’s note: Part 1 of this three-part series on voice AI captured the…
Article Source
https://www.cmswire.com/customer-experience/voice-ai-market-outlook-vendors-verticals-and-the-road-to-2030/