The Transportation Security Administration is developing an internal artificial intelligence chatbot, while also relying on its innovation lab to do “hands-on” tests of different AI use cases.
Kristin Ruiz, deputy chief information officer at TSA, said the agency’s IT office has focused on training and educating its existing personnel on artificial intelligence, while partnering with other Department of Homeland Security…
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https://federalnewsnetwork.com/artificial-intelligence/2025/04/tsa-tests-out-ai-to-train-assist-airport-screening-officers/