AI travel companion evolves from conversational tool to proactive travel problem-solver
Trip.com Group celebrated the second anniversary of its AI-powered travel companion, TripGenie, by launching two new features: the AI-driven Menu Assistant (released December 19, 2024) and the context-aware revamped Trip.com Widget (rolled out January 9, 2025). These innovations support TripGenie’s 2025 vision, “From Answers to Actions,” signaling a leap from a reactive chatbot to a…
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https://www.webintravel.com/tripgenie-turns-two-expands-ai-capabilities-to-enhance-travel-assistance/
