This week at Cisco Live, the focus was on the latest updates in its networks, security, and collaboration arms, particularly highlighting advancements in Webex. The new AI Assistant features for Webex include the ability to ask AI Assistant about topics covered during recorded meetings and a custom dictionary feature. The Video Intelligence feature automatically mutes microphones and disables cameras when users step away from a meeting, providing a summary of missed highlights upon return. A new desktop reservation system with Cisco Spaces has also been introduced.
Cisco President and CEO Chuck Robbins expressed excitement about the innovative AI-powered capabilities unveiled this week, emphasizing Cisco’s position as a strategic partner for organizations of all sizes. Webex Contact Center also received enhancements such as native voice virtual agents powered by AI, integration of third-party virtual agents, and an AI-powered agent wellness feature to prevent burnout.
Outside of Webex, Cisco Investments launched a $1 billion AI investment fund to support the startup ecosystem and develop reliable AI solutions. Strategic investments have been made in companies like Cohere, Mistral AI, and Scale AI. Upcoming Control Hub features will streamline collaboration space management, while the AI Partner Specialization training program will equip partners with the skills to deploy AI solutions effectively with Cisco platforms.
Overall, Cisco’s focus this week has been on advancing AI capabilities, enhancing collaboration tools like Webex, and investing in the future of AI technology through strategic initiatives and partnerships.
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