The Inability of AI to Alter the Surface Pro’s Most Unappealing Fact

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Microsoft has unveiled its new Pro Surface, which is an enhanced version of the iconic 2-in-1 tablet. While the exterior design remains unchanged, Microsoft has made significant internal improvements to make the Surface experience better and more competitive with Apple’s Silicon-based MacBook Air. The new Surface Pro features options for a brighter OLED display, Qualcomm Snapdragon live, and Recall, a feature that catalogs and searches everything done on the computer. Additionally, the Surface Pro accessories have also been upgraded, with the new Surface Pro Flex keyboard being stiffer, featuring a larger haptic trackpad, and working independently from the Surface device for the first time.

Despite these improvements, one major drawback remains – Microsoft continues to sell the Surface Pro without including a keyboard in the price. This decision is seen as unacceptable by many, as the keyboard is considered an essential accessory that transforms the tablet into the intended 2-in-1 device. The Surface Pro’s ability to work with a detachable keyboard has been a key selling point, positioning it as a laptop that can function like a tablet. Over the years, Microsoft has sold the Surface Pro keyboard separately, citing reasons like the device’s original tablet focus and the slower evolution of keyboard technology compared to internal hardware updates.

The new Surface Pro Flex keyboard brings several enhancements, such as improved typing experience, a larger trackpad, and Bluetooth connectivity for use without the Surface device. Despite these improvements, the fact that the Flex keyboard is not included with the new Surface Pro adds to the overall cost of the device. While Microsoft may argue that starting the Surface Pro at $999 makes it competitive with the M3 MacBook Air, the real cost for most customers who purchase a keyboard with the device is at least $1,180.

Comparisons are made with Apple’s iPad Pros, which also do not include accessories like the Magic Keyboard or Apple Pencil Pro. However, the usability of these accessories with iPads is seen as more integral to the device’s design, unlike the Surface Pro’s reliance on a keyboard for optimal functionality. The Surface Pro Flex keyboard’s price of $350 is considered expensive, especially when combined with other accessories like the Surface Slim Pen.

In conclusion, while Microsoft has made commendable improvements to the Surface Pro, the decision to sell the device without including a keyboard hinders its appeal as a true 2-in-1 device. The Surface Pro is viewed as a laptop that can transform into a tablet, emphasizing the need for Microsoft to ship the device with a keyboard included to truly fulfill its functionality.

Article Source
https://www.inverse.com/tech/surface-pro-keyboard-sold-separately