By Joshua Nelken-Zitser
Publication Date: 2025-12-22 15:01:00
The CEO of Microsoft AI says chatbots are a good way to offload emotions and “detoxify ourselves.”
Appearing on an episode of Mayim Bialik’s “Breakdown” podcast, which was released on December 16, Mustafa Suleyman said companionship and support have become some of AI’s most popular use cases.
People are using AI chatbots for everything from navigating breakups to solving disagreements with family members, he said.
“That’s not therapy,” Suleyman said. “But because these models were designed to be nonjudgmental, nondirectional, and with nonviolent communication as their primary method, which is to be even-handed, have reflective listening, to be empathetic, to be respectful, it turned out to be something that the world needs.”
The upside of this, he said, is “this is a way to spread kindness and love and to detoxify ourselves so that we can show up in the best way that we possible can in the real world, with the humans that we love.”
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