Oracle and the Department of Veterans Affairs are working on electronic medical records interoperability, a move that Epic seems to oppose. Ken Glueck, executive vice president of Oracle, authored a controversial Oracle Blog Entry criticizing Business Insider for their negative coverage of the Oracle Cerner implementation at five regional VA systems. Glueck also takes aim at Epic and its founder Judy Faulkner, accusing them of hindering EHR interoperability.
The response to the BI article is seen as defensive and overly personal, with Glueck’s attacks on Epic and Faulkner being perceived as unnecessarily aggressive. Glueck’s tone is criticized, and the response is deemed ineffective in handling negative press. The blog post is said to provide Epic with more ammunition to criticize Oracle, especially as Oracle’s EHR implementation at the VA has faced challenges.
Critics suggest that a more objective and factual refutation would have been a better response, rather than the combative approach taken by Glueck. Ignoring the negative press or engaging in a conversation with BI are seen as potentially more effective strategies. Glueck’s response is seen as potentially damaging to Oracle’s reputation, especially with hospital executives, the VA, and Congress.
Overall, the response to the negative press about Oracle’s EHR implementation at the VA is seen as lacking in effectiveness and potentially harmful to Oracle’s image in the healthcare industry.
Article Source
https://telecareaware.com/oracles-glueck-kicks-back-hard-at-business-insiders-deadly-gamble-article-epics-faulkner/
