Tata Communications and Cisco have joined forces to introduce a Webex Calling solution in India that utilizes the cloud-based public switched telephone network (PSTN) for local businesses. This collaborative service integrates Cisco’s Webex Calling with voice services within Tata Communications’ cloud-based GlobalRapide Platform. According to Daisy Chittilapilly, President of India and SAARC at Cisco, the importance of seamless, secure, and reliable collaboration experiences in today’s hybrid working environment is crucial. The Webex Calling solution aims to simplify cloud transitions for enterprises through flexible migration options, reliability, and AI-powered collaboration tools and devices. With a globally available cloud platform serving over 14 million users worldwide, Webex Calling provides businesses with advanced innovations, deployment options, and centralized management.
By combining Webex Calling with Tata Communications Cloud’s PSTN reach and local regulatory expertise in India, businesses can expect improved connectivity and collaboration capabilities. The goal of “Webex Calling by Tata Communications” is to allow businesses to scale their communications infrastructure while adhering to Indian laws, without the need for upfront investments in server hardware. Additionally, users will have access to various collaboration tools within the Webex Suite, including meetings, messaging, and webinars, along with AI-driven features like audio intelligence and a range of devices. This comprehensive offering is intended to benefit businesses of all sizes seeking growth opportunities in India, positioning them for success in an increasingly digital age.
In a recent announcement, Arijit Bonnerjee, Senior Vice President and Director – India at Tata Communications, highlighted the company’s commitment to delivering enhanced employee experiences globally with Cisco and the significance of hosting dedicated capacity in India for both local and multinational companies. This milestone signifies ongoing innovation and the provision of an intelligent interaction fabric for businesses in the digital era.
Looking ahead, Tata Communications partnered with Microsoft in February to empower voice calling in Teams for Indian businesses, while Synergy SKY recently integrated its Connect solution with Cisco Webex Control Hub and devices. Altafiber also launched a comprehensive calling, messaging, and meeting solution earlier this month, aimed at simplifying communications and enhancing collaboration experiences for organizations and customers.
Overall, the collaboration between Tata Communications and Cisco to introduce Webex Calling in India signifies a significant advancement in communication technology, offering businesses the tools and resources needed to thrive in today’s digital landscape. The integration of Webex Calling with Tata Communications’ cloud services aims to enhance connectivity, compliance with local laws, and overall collaboration experiences for businesses of all sizes. With ongoing innovations and partnerships in the industry, the future of communication technology in India looks promising.
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https://www.uctoday.com/unified-communications/tata-communications-cisco-launch-webex-calling-in-india/
