Screenshot of recognize speaker function (Cisco) At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and… Article Source https://diginomica.com/webexone-24-cisco-updates-ai-features-across-webex-including-3d-virtual-meetings
Cisco Systems (CSCO) Announces New Webex AI Agent and AI Solutions for the Contact Center to Transform Customer Experiences StreetInsider.com Article Source https://www.streetinsider.com/Corporate News/Cisco Systems (CSCO) Announces New Webex AI Agent and AI Solutions for the Contact Center to Transform Customer Experiences/23868336.html
Cisco has revealed that Webex Contact Center seats surged by 75 percent in FY24. That growth spans industries but is particularly pronounced within the financial services, healthcare, and retail sectors. In… Article Source https://www.cxtoday.com/contact-centre/cisco-enjoys-a-75-percent-surge-in-ccaas-seats-shares-plans-for-the-webex-contact-center/
In Episode 3 of the Nuwave Campaign Series, Rob Scott from UC Today News sits down with Mark Bunnell, NUWAVE COO, and Chad Elford, Webex Engineering Product Manager at Cisco. This conversation is crucial for carriers, vendors, and service providers looking to become certified Cloud Connect vendors for Webex Calling. The discussion covers the latest … Read more
Cisco is a major player in the communications industry, with its Webex conferencing platform offering more than just video calls. Paid packages include features like an AI assistant for summarizing meetings, live polling, and in-session file transfers. The pricing ranges from £114 to £162 per user per year, with higher-tier packages offering more participants and … Read more
Cisco and Ford Motor Company have collaborated to launch a new Webex application, which is designed to enhance communication and collaboration among the workforce. The application aims to provide a seamless platform for employees to connect and work together efficiently, regardless of their location. The Webex application offers a range of features to facilitate virtual … Read more
Intrusions have recently been identified involving trojanized versions of the Cisco Webex Meetings application distributed as fake or cracked copies of the software, aiming to deploy the Vidar Stealer Malware. The malicious activity begins with the extraction and running of a “Setup.exe” file in password-protected archives housing the infected application. This action triggers the loading … Read more
A recent information theft campaign has been identified, showcasing the detailed tactics, techniques, and procedures (TTPs) used by attackers at various stages of the attack process. The Miter ATT&CK framework was utilized to categorize these TTPs and pinpoint potential areas for detection. Research into the campaign revealed how attackers employed social engineering tactics to deceive … Read more
Cisco recently addressed vulnerabilities that were used to compromise the German government’s Webex meetings. In early May, it was revealed that threat actors exploited vulnerabilities in the implementation of Cisco Webex software by the German government. This comes after a previous incident in March where Russian-linked actors hacked into a military meeting discussing military support … Read more
Cisco Live 2024 took place in Las Vegas this week, focusing on customer experience and hybrid work. The event introduced new AI features for Webex Contact Center, including Automatic CSAT and Agent Wellness capabilities. Automated CSAT measures customer satisfaction based on sentiment and tone, providing a more nuanced understanding compared to traditional metrics like average … Read more