Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre product lines. The AI-based solutions are… Article Source https://www.computerweekly.com/news/366614614/Cisco-looks-to-transform-customer-experiences-with-Webex-AI-Agent
Cisco updated its Webex networking app to include even more immersive support for meetings on Vision Pro, which now marries the app with its spatial video streaming hardware. Cisco released Webex on Vision Pro back in February,… Article Source https://www.roadtovr.com/cisco-vision-pro-meetings-webex-update-2024/
Cisco may be an old fox in IT and automation, but the company is betting heavily on new tech like agentic AI for its collaboration platform Webex. With the latest tools, Cisco promises to make work easier for customer… Article Source https://www.techzine.eu/news/applications/125585/ai-agents-are-coming-to-ciscos-webex/
… Article Source https://www.24-7pressrelease.com/press-release/515512/hyro-transforms-patient-care-with-ai-powered-assistants-and-ciscos-webex-contact-center
Cisco Webex has announced spatial meetings for more immersive meeting experiences. Unveiled at this week’s WebexOne event, the XR-oriented spatial meetings were one of the standout features highlighted… Article Source https://www.uctoday.com/collaboration/webexone-2024-webex-unveils-spatial-meetings-for-immersive-experiences/
Cisco Adds Webex AI Agent and AI Agent Studio rAVe [PUBS] Article Source https://www.ravepubs.com/cisco-webex-ai-agent-and-ai-agent-studio/
News Summary: Cisco’s Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex Contact Center will change… Article Source https://www.prnewswire.com/news-releases/cisco-announces-new-webex-ai-agent-and-ai-solutions-for-the-contact-center-to-transform-customer-experiences-302283947.html
News Summary: Cisco’s Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex Contact Center will change… Article Source https://www.stocktitan.net/news/CSCO/cisco-announces-new-webex-ai-agent-and-ai-solutions-for-the-contact-597lfkdqz2ul.html
Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost their productivity through… Article Source https://siliconangle.com/2024/10/23/ciscos-webex-contact-center-platform-gets-agentic-ai-powered-chatbots/
Cisco has unveiled several fresh AI-powered innovations aimed at building on the momentum of Webex’s CCaaS offering. Announced today at the WebexOne event in Florida, the new solutions include Webex AI… Article Source https://www.cxtoday.com/contact-centre/webexone-2024-cisco-announces-slew-of-ai-agent-innovations-for-webex-contact-center/