Seats

Cisco Enjoys a 75 Percent Surge In CCaaS Seats, Shares Plans for the Webex Contact Center

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Cisco Enjoys a 75 Percent Surge In CCaaS Seats, Shares Plans for the Webex Contact Center

Cisco has revealed that Webex Contact Center seats surged by 75 percent in FY24. That growth spans industries but is particularly pronounced within the financial services, healthcare, and retail sectors. In… Article Source https://www.cxtoday.com/contact-centre/cisco-enjoys-a-75-percent-surge-in-ccaas-seats-shares-plans-for-the-webex-contact-center/

TSMC Reports 40% Sales Increase Due to AI Demand; Microsoft and Apple Relinquish OpenAI Board Seats as Musk Parts Ways with Oracle

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TSMC Reports 40% Sales Increase Due to AI Demand; Microsoft and Apple Relinquish OpenAI Board Seats as Musk Parts Ways with Oracle

The demand for AI chips is on the rise, particularly benefiting Taiwan Semiconductor Manufacturing Co. Ltd. (TSM). TSM exceeded revenue expectations in the second quarter of 2024, with a 40% increase from the same quarter last year. This growth is attributed to the increased demand for AI chips, as TSM is a key supplier for … Read more