Targeting Nvidia’s Success: IRS Loophole and McDonald’s Value Meal

In this week’s Barron’s Roundtable, host Jack Otter and guests discussed key factors for investors to consider in the current market. They highlighted signs of strain among American consumers, including Olive Garden customers. Despite stocks nearing record highs, they ended the week relatively unchanged. Nvidia, Microsoft, and Apple have emerged as a trillion-dollar trio in … Read more

The ebb and flow of AI in the McDonald’s drive-thru

The ebb and flow of AI in the McDonald’s drive-thru

The fast food industry has been experimenting with AI technology to streamline operations and reduce labor costs. McDonald’s partnered with IBM in 2021 to test an AI system for voice ordering at drive-thru locations across the United States. However, the system faced challenges, including inaccurate orders and strange food recommendations, leading McDonald’s to end the … Read more

McDonald’s Abandons AI Pilot Program Following Viral Order Mix-Ups

McDonald’s Abandons AI Pilot Program Following Viral Order Mix-Ups

McDonald’s is scrapping a test of AI-powered voice ordering at select drive-thru restaurants after videos of order mix-ups went viral online. The fast food giant had partnered with IBM in 2021 to launch the AI-based voice ordering system, but after a careful review, they have decided to retire it. Although McDonald’s did not give a … Read more

McDonald’s Discontinues Two-Year Drive-Through AI Experiment Following Issues

After two years of testing artificial intelligence technology in select McDonald’s locations, the fast food giant has announced that they will be ending the experiment. The AI, which was used to manage the “market clock” feature in certain stores, experienced multiple setbacks that ultimately led to the decision to discontinue its use. The market clock … Read more

McDonald’s Collaboration with IBM on AI Drive-Thru Experiment Concludes

McDonald’s Collaboration with IBM on AI Drive-Thru Experiment Concludes

McDonald’s has decided to end its AI drive-thru ordering partnership with IBM after facing customer complaints about misunderstanding orders. The fast-food giant tested IBM’s chatbot feature in its drive-thru for automated order taking, which ultimately led to dissatisfaction among customers. Franchisees were informed that the collaboration will cease after July 26, with McDonald’s senior vice … Read more

McDonald’s to Remove AI-Powered Drive-Thrus by the End of the Year

McDonald’s to Remove AI-Powered Drive-Thrus by the End of the Year

McDonald’s is ending its partnership with IBM for AI drive-thrus, with the feature set to be discontinued before July 26. The decision was communicated to franchisees in an internal email, providing limited explanation for the move. McDonald’s cited the opportunity to explore voice ordering solutions more broadly as a reason for ending the current global … Read more

McDonald’s is discontinuing its trial of AI-driven drive-thrus in partnership with IBM.

McDonald’s is discontinuing its trial of AI-driven drive-thrus in partnership with IBM.

McDonald’s recently concluded a trial involving AI-powered drive-thrus in collaboration with IBM. The fast-food giant had been testing the technology in select locations to enhance customer experience and streamline operations. The AI technology, developed by IBM, was aimed at improving order accuracy, speeding up service, and personalizing customer interactions. Throughout the trial, McDonald’s tested various … Read more

McDonald’s concludes trial of AI-powered drive-throughs with IBM, reports The Boston Globe

McDonald’s concludes trial of AI-powered drive-throughs with IBM, reports The Boston Globe

McDonald’s has expressed confidence in the future of drive-thru voice ordering solutions, stating that it will continue evaluations to make an informed decision by the end of the year. This move follows a trend among fast food chains exploring AI technology to enhance speed and reduce costs in their operations. Several chains in the United … Read more

McDonald’s Ends Trial of AI Voice Ordering at Drive-Thru

McDonald’s Ends Trial of AI Voice Ordering at Drive-Thru

McDonald’s is ending its AI drive-thru order-taking technology, which was created in partnership with IBM for testing. Despite this, McDonald’s believes in the potential of voice ordering solutions and plans to continue evaluating long-term options. The company had previously invested in AI by acquiring Apprente in 2019 and later partnering with IBM to advance growth. … Read more