Lex

Creating a self-service digital assistant with Amazon Lex and Knowledge Bases for Amazon Bedrock | AWS Blog

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Amazon Web Services (AWS) has introduced a new feature for businesses looking to enhance customer service and streamline operations. The latest addition to the AWS suite is Amazon Lex, a self-service digital assistant that leverages knowledge bases and artificial intelligence technology to provide personalized and efficient support. Amazon Lex allows businesses to build their own … Read more

Generate authentic dialogues using Amazon Lex QnAIntent and Knowledge Bases for Amazon Bedrock | Amazon Web Services

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Generate authentic dialogues using Amazon Lex QnAIntent and Knowledge Bases for Amazon Bedrock | Amazon Web Services

Customer service organizations have a huge opportunity to transform the customer experience by leveraging conversational AI technology. With the latest advances in AI, businesses can now provide timely, accurate, and personalized responses to customer queries using the new QnAIntent powered by Amazon Rock. Amazon Bedrock offers a fully managed service that provides high-performance AI models … Read more