Accelerating chatbot deployments with generative AI: LeadSquared’s success story with Amazon Bedrock and Amazon Aurora PostgreSQL on AWS
LeadSquared is a modern SaaS CRM platform that offers sales, marketing, and onboarding solutions tailored for various sectors like BFSI, healthcare, education, and real estate. Their Service CRM goes beyond basic ticketing with centralized support through omnichannel communications, personalized interactions, AI-driven ticket routing, and data-driven insights. LeadSquared faced challenges in accelerating chatbot onboarding due to … Read more