How Clarus Care uses Amazon Bedrock to deliver conversational contact center interactions | Amazon Web Services
This post was cowritten by Rishi Srivastava and Scott Reynolds from Clarus Care. Many healthcare practices today struggle with managing…
Tag: Interactions
How our interactions with AI reflect and reinforce misogyny in the real world
By abcnews Publication Date: 2026-01-29 05:55:00 In 2024, there were more than 8 billion artificial intelligence (AI) voice assistants worldwide,…
Agentic AI to Handle 68% of Customer Experience Interactions by 2028
For Immediate Release 2025-05-27 07:04:00 News Summary: The rise of agentic AI: By 2026, 68% of all customer…
AI Still Falls Short in Understanding Human Social Interactions – Neuroscience News
Summary: Humans significantly outperform AI models in interpreting dynamic social interactions, a skill critical for technologies like autonomous vehicles and…
Meta to use public posts, AI interactions to train models in EU – Reuters
Meta to use public posts, AI interactions to train models in EU Reuters Article Source https://www.reuters.com/technology/artificial-intelligence/meta-use-public-posts-ai-interactions-train-models-eu-2025-04-14/
Personalize Amazon Connect customer interactions in real-time using Tealium and AI | Amazon Web Services
By Chavi Gupta, Senior Partner Solutions Architect, AWSBy Josh Wolf, Senior Director, Solutions Consulting, TealiumBy David Datars, VP Corporate Development,…
Wells Fargo’s AI assistant just crossed 245 million interactions – no human handoffs, no sensitive data exposed – VentureBeat
Wells Fargo’s AI assistant just crossed 245 million interactions – no human handoffs, no sensitive data exposed VentureBeat Article Source https://venturebeat.com/ai/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm/
Amazon Bedrock Guardrails announces IAM Policy-based enforcement to deliver safe AI interactions | Amazon Web Services
As generative AI adoption accelerates across enterprises, maintaining safe, responsible, and compliant AI interactions has never been more critical. Amazon…
Introducing the next generation of Amazon Connect: AI-powered interactions that strengthen customer relationships and improve business outcomes | Amazon Web Services
In boardrooms across industries, executives are facing a critical question: “How are you using AI to accelerate the business while…
Qualtrics Unveils AI-Powered Experience Agents to Elevate Customer and Employee Interactions
Qualtrics, the pioneer and global leader of the experience management category, has introduced Experience Agents™, a new breed of AI-powered…